Platform

For Patients & Families

The information about emergency medical services that families have never had access to — until now.

When it matters most, you deserve to know who is there for you.

When you call 911, an ambulance is dispatched — not selected. The crew that arrives has made decisions about your care before you ever had a chance to ask about their training, their agency's track record, or anyone else's experience with them.

EMSGrades gives you the information that has never been publicly available before. Search any licensed EMS agency in Georgia, read reviews from patients and families who have been in your situation, and understand what the community's experience has been.

Search results
Fulton County EMS
Fulton County · Ground Ambulance
A+
Grady EMS
Fulton County · Ground Ambulance
A
AeroMed Georgia
Statewide · Air Medical
A-

Real reviews from people who have been there.

Every review on EMSGrades comes from someone with direct experience — a patient, a family member, a bystander who witnessed care being delivered. Not anonymous internet opinions, but structured, experience-based accounts from people who were in the moment.

Reviews cover what actually matters: how the crew communicated, how they treated the patient, how quickly they responded, and whether the experience left the family feeling reassured or concerned. That's the kind of information that helps you understand what to expect.

Review categories
1
Clinical Knowledge and Competence
2
Patient Communication and Bedside Manner
3
Professionalism and Appearance
4
Teamwork and Crew Dynamics
5
Ethical Conduct and Integrity

Share your experience. Help the next family.

If you or a family member has received EMS care, your experience matters — not just to you, but to every other family in Georgia who may one day be in the same situation. EMSGrades gives you a structured, respectful way to put that experience on the record.

You can review anonymously. You can be specific or general. You can describe what went well and what didn't. There is no wrong way to share a genuine experience, and every honest account makes the platform more useful for everyone who comes after you.

How to submit a review
1
Search for the agency or provider you want to review
2
Select your reviewer type — patient, family member, or bystander
3
Rate each category based on your direct experience
4
Optionally verify your identity for added credibility
5
Submit — your review is published and visible to the community

What EMSGrades is not

EMSGrades is a transparency and accountability platform. It is not an emergency service — if you or someone you know needs emergency medical care, call 911 immediately. Do not use this platform to make real-time emergency decisions.

EMSGrades is also not a consumer reporting agency. Information on this platform is not intended for use in employment screening, background checks, or any other purpose governed by the Fair Credit Reporting Act. Please review our Terms of Service for full details.

Launching in Georgia, 2026

EMSGrades is currently in development. Get early access when we launch and be among the first families in Georgia with access to EMS transparency information.

Get Early Access